Refund policy

Return Policy for Digital File Purchases

Thank you for your purchase! We appreciate your business and want you to have the best experience with our products. Please read our return policy for digital file purchases carefully:

No Returns or Refunds: Due to the nature of digital products, we do not offer returns, refunds, or exchanges once a purchase has been completed and the file has been downloaded. This is standard practice for digital goods, as they cannot be returned or resold after being accessed.If you require adjustments or revisions to your design, you may request edits by contacting sales@cadcreatives.com. Our team will review your request and advise on available revision options in accordance with the original project scope.
Quality Assurance: We strive to ensure that all digital files are of the highest quality. Each product is tested and verified before it is made available for purchase. If you encounter any issues with a file, such as it being corrupted or not functioning as intended, please contact our customer support team at support@cadcreatives.com.
Technical Support: If you experience any problems with downloading or accessing your digital file, please reach out to our support team at support@cadcreatives.com within 7 days of purchase. We are happy to assist you in troubleshooting the issue and providing a replacement if needed.
Product Descriptions: Please review the product description and specifications carefully before making a purchase. We are committed to being transparent and providing clear information to help you make informed decisions.
Unauthorized Distribution: Digital files purchased from us are for your personal use only and may not be redistributed or shared. Violations of this policy will result in a violation of the terms of use and may lead to the suspension of your account.

If you have questions or need further clarification regarding our return policy for digital file purchases, please contact us at info@cadcreatives.com. We’re here to help!