Shipping policy

Shipping Policy for Digital Products

Thank you for choosing our digital products! We want to ensure you have a seamless experience with your purchase. Please review our shipping policy for digital products below:

  1. Electronic Delivery: All products are digital and delivered electronically. The delivery time for each product may vary depending on when you approve the drafts (if applicable). There is no physical shipping involved in the delivery of any of our products

  2. Download Access: Upon successful payment, and approval of the draft (when applicable) you will receive an email confirmation with a link to download your purchased digital product(s). Alternatively, you can access your download link through your account on our website, under the "Order History" or "Downloads" section.

  3. Availability: Digital products are available for download 24/7, ensuring that you can access your files at any time, from anywhere in the world.

  4. Technical Requirements: Please make sure you have the necessary software or programs installed on your device to open or use the digital product. We are not responsible for compatibility issues or technical problems related to your own device or software.

  5. File Format and Size: The files are provided in the format(s) specified on the product page. If you have questions about the file format or size before purchasing, please contact us to confirm.

  6. Download Limits: For security reasons, we may limit the number of times you can download your digital product. Typically, customers are allowed 3 attempts within 5 days after the purchase. If you need additional download attempts, please contact our support team for assistance.

  7. Issues with Downloading: If you experience any issues downloading your product, please contact our support team as soon as possible. We’re here to help you troubleshoot and ensure that you receive your product without any inconvenience. Please contact support@cadcreatives.com. 

Thank you for choosing our digital products. We hope you enjoy your purchase! If you have any questions regarding this shipping policy or need help with your download, please reach out to us.